This Shipping Policy outlines how your orders are processed and delivered.
1. Processing Time
Each print is produced individually. Standard processing time is 14 business days.
Custom orders may require additional time.
2. Shipping Methods & Rates
Shipping rates are calculated at checkout based on destination, package size, and service selected.
We ship using trusted carriers that provide tracking whenever possible.
3. Delivery Times
Estimated delivery times:
- Domestic: 14 business days
- International: 31 business days
These are estimates, not guarantees, and may vary due to customs or carrier delays.
4. Customs & Duties
International customers are responsible for any customs fees, import taxes, or duties. These costs are not included in the product price.
5. Damaged Packages
If your order arrives damaged, contact us within 48 hours with photos of the packaging and product. We will assist in arranging a replacement or solution.
6. Lost Shipments
If your package is delayed or marked as delivered but not received, contact your carrier first. If unresolved, contact us and we will help investigate.
7. Contact
For shipping-related questions: jacckowski@gmail.com